Be a Rebel – Break the Rules Online!

So… when you market online there seem to be a lot of rules telling you to do things a particular way. And then you come across someone telling you that you definitely shouldn’t be doing it like that! How the hell are you supposed to know what you should or shouldn’t be doing when everyone has different opinions about what is right or wrong?

Photo credit: mcarth

To automate or not to automate? Do you have to be on all 29,000 social media sites??? Is it a crime to switch off comments on your blog?! It’s a crazy maze of different opinions and views out there and it’s a minefield trying to match what you want to do with what you think you should do….

….So, here’s my opinion on a few things that cause debate. Of course this is only MY OPINION! If you think I’m completely wrong (wait, what? I’m alwaaays right!), then that’s fine and you should do it your own way – BE A REBEL!

Auto-DM’s (Direct Messages) on Twitter – Shock horror! People automate direct messages?!? You mean, they didn’t personally send me that lovely message?!??!! Erm, no they probably didn’t. And by the way… I didn’t either!!! Ok, this is a widely debated hot topic on Twitter. I think it is a great way to say hello to all your new followers individually and often starts up conversations that wouldn’t have happened otherwise. There is no way I would have the time or truthfully the inclination to welcome each and every one of my new followers. But I do want to give them a welcome somehow and I do this using Socialoomph and setting up a DM that just says “Hey, thanks for the follow! Hope you enjoy my tweets :)

I don’t put a link in it because I find them annoying to receive, but I know some people who do and find they work quite well (it’s just not for me).

On the other side of the spectrum there are those who think an automated DM is terrible and nothing about social media should be automated. However, I’m not tricking people, if they asked I would tell them, and it saves me time and initiates conversations I wouldn’t have had chance to start so I like ‘em!

Automating Social Media – By this I mean setting up tweets or status updates to go out at a later time. I kinda think this depends. You can do this the right way or the wrong way. I think setting up updates to go out at a later time can be very useful if you are going to be away for a few days or busy all day and you want to tweet your new blog post later on or at a time when Twitter is busier. Hootsuite and Socialoomph are both great for this. You still need to show up at these places yourself though. It’s all about building relationships and interacting with people, and if the majority of your updates are automated then you really can’t do that.

Switching Comments Off on Your Blog – Most people say that you have to have comments on your blog to have conversations, build relationships with your readers and potentially start debates within the comments that can lead to more traffic to your blog. However, if you feel that you don’t want to have comments on your blog or that you’re terrible at replying to them (something I’m working on) then if you want to have comments turned off then you can! It is YOUR blog and you are free to run it however you choose.

Some might say you are making a mistake, but you probably don’t entirely agree with everything they do anyway. It’s fine to be different. I like to get comments on my posts and getting to see who is reading and how people feel about what I said but that’s just a personal decision.

Photo credit: theyearwas1989


You Have to Be on Every Social Media Site – Facebook, Twitter, LinkedIn, Youtube, Foursqure, Plaxo, Myspace, and the rest… No you don’t! You should do what works for you and your business. Yes, if you want maximum exposure you should probably be on the big 3 – Twitter, Facebook and LinkedIn, because for most people that’s where their customers are, but you don’t have to be. I don’t like Myspace, so I’m not on it, I LOVE Twitter so I’m on it a lot (some might say too much) and I find that I get the most from it. You’ll probably get most from what you enjoy, so show up on those sites and get interacting baby!

You Have to Use Video – Again, no you don’t. It totally depends on your biz and what you want to do. Video is great, your message has the potential to go viral and people love to watch videos, but if you’re sh*t scared of getting in front of the camera, then you really don’t have to. A great way to get around this is to do screen captures, (A screenshot or screen capture, is an image or video taken by the computer to record the visible items displayed on the monitor). You can make an instructional video for example where your screen is recorded using something like Jing and you can talk through what you are doing. They are really easy to make and people seem to love them.

To Follow Or Not To Follow Back On Twitter – Some do and some don’t, it is entirely up to you. And luckily neither option will really be frowned upon because there are so many ‘gurus’ doing it each way. In my opinion, I follow back out of courtesy and so we can build a better relationship with each other. Utilising the ‘list’ function on Twitter means that I can put people into groups so I don’t miss out on different people’s tweets or those who I communicate with regularly. Hootsuite also really helps with this because you can set it to show your lists in separate columns rather than just having your main Twitter feed of all your followers swooping past at an unreadable rate.

You Should Post Every Week/Day/Hour/Millisecond – A lot of established bloggers post new content every single day. And that’s great if you can do it but it’s just not for me. I aim to post once a week, this doesn’t always happen, and it’s something I want to be more consistent with, but I have no desire to try and create new content to post every day. I just know that I wouldn’t be able to keep it up and I’d rather spend more time on my one post a week than putting out diluted content (I’m not saying other people’s content is diluted – just that mine would be).

I do think it’s good to be consistent in your blogging so your readers know what they’re getting, but I don’t think it’s a huge deal to get off track occasionally. Life just sometimes gets in the way. And really, with the blogs that I read I don’t really notice how often it is they’re posting, unless they haven’t added anything new for ages, time just moves too fast to be aware of it.



In summary, some say do this, others say do that, even many experts disagree, you need to make your own rules for what you do. Don’t feel guilty if you don’t follow what everyone else is doing because there will always be people who agree with you and like the way you do things. It’s fine to take the bits you like from all different people.

Of course there are some things that are always wrong and will always portray you badly online, like spamming for example!

Whatcha think? Leave a comment and let us know. And I’d love it if you spread the love and shared it with your friends.

Lots of rebel love,
Louise

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{ 6 comments… read them below or add one }

Marcus
Twitter:
February 2, 2011 at 6:07 pm

How refreshing! Keep up the good advice, girl, you’re doing fab.
Marcus´s last [type] ..spufidoo- RT @garethj- Confused about Great Britain- United Kingdom- British Isles- etc Heres a video explaining it all http-isgd-5WZIJq

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Teresa February 11, 2011 at 8:29 pm

I have to say, I disagree…

I got a DM a little while ago from you, thanking you for the follow. I really thought it was a nice touch, and went to respond, but I figured I should take the time to take a quick look through your blog before I responded… since you’d taken the time to personally respond to me… and so I’d have something personal to say to you.

I was taken aback when I saw this post, that you send out automated messages, especially because you aren’t fully upfront with it (ie: you don’t have it written in the message that it’s automated), and it actually turned me off from responding to you. I’m very new to social networking, I’ve been reading Scott Stratten’s book UNmarketing which has gotten me onto Twitter after many months of avoidance.

I like his analogy that it’s like sending a mannequin to a party with a post-it note. It’s just not the same…

Maybe it works for you, I don’t know, and as I say I haven’t been around social media too long… but I think personally engaging with your audience is more the point than an automated thank you.

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Louise Collier February 12, 2011 at 4:45 pm

But that’s the whole point of my post, I do what I do and there’ll always be some people who disagree with it. I couldn’t possibly take the time or energy to thank every new person that follows me and they probably wouldn’t always think to start a conversation with me. But if someone replies to my auto-DM then it will always be me that replies to them.

There’s too much social media to do every single bit yourself, and however much I’d like to start the conversation personally with each new follower I couldn’t possibly. And the thing is I DO interact a lot on Twitter, I do personally engage with people, you can see that from my profile page. I want to talk to people and interact with them. I would never completely automate everything because that defeats the object of social media but in my opinion it’s ok to automate a little bit of it, otherwise a lot of those great conversations might never get started.

I do try to be as transparent as possible, hence why I discussed this subject in the post but I can’t possibly write {automated} or whatever after each DM, no-one would reply to me then and it would look weird. Plus I think that’s kind of like saying that email broadcasts you send out to your list should have ‘automated’ written on them.

I can understand that some people might be a bit annoyed finding out that my welcome DM is automated, but hopefully most people won’t mind and appreciate that there isn’t enough time to do it all yourself.

Thanks for making the effort to come and check out my blog anyway Teresa and I hope we can agree to disagree on this one! :)

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Teresa February 12, 2011 at 1:41 am

Oops. My comment wasn’t meant to be negative at all, I’m so sorry it came off as such! I was just intending to answer to what you had written, and had asked, and give my thoughts as someone new to social media. And as I say, I’ve been on this thing not very long. I bookmarked your blog because I enjoyed the other posts, I should have started with more positive comments on those instead. My apologies!

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Louise Collier February 12, 2011 at 4:52 pm

[To anyone reading this - Teresa wrote this message as a follow-up to her previous one I believe because I said on Twitter that it is hard receiving your first negative comment on your blog :) ]

Thanks for commenting again Teresa. You certainly don’t need to apologise! I definitely do appreciate hearing other people’s opinions on what I have written, and I was probably a little sensitive I’m afraid! Sometimes it can be hard having someone disagree with your opinions, even when you have asked for it!

I’m very glad you enjoyed some of the other posts and I hope to see you back here again, thanks again for sharing your thoughts.

Louise

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Monica Crowe February 22, 2011 at 9:15 pm

Hi Louise,

I’m newly following you on Twitter, so I guess I’ll get that darned (kidding) automated message of yours :) I like this post, because I think it’s important to sometimes break the rules. As a writer w/ a new site, I’ve decided to post once a week, and to hell w/ what everyone else says to do.
Keep breaking rules!

Monica
Monica Crowe´s last [type] ..When Will I See Results From My Workouts

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